Dear User, Welcome and thank you for using DA Trader.
Please review this Privacy Policy ("Policy") carefully. By downloading, accessing, or using the App (as defined below), or otherwise indicating your acceptance, you acknowledge that you have read, understood, and agree to the terms of this Policy.
In this Policy, "we," "us," or "our" refers to Direct Access Solutions Sdn. Bhd. ("DA SOLUTIONS") and Shanghai DA Software Co., Ltd. ("DA SOFTWARE"), which are collectively referred to as "DAS". "You," "your," or "user" refers to the individual who accesses or uses the App.
DAS recognizes the importance of personal data and privacy and is committed to protecting your personal information in accordance with applicable laws and regulations. This Policy describes how DAS collects, uses, processes, stores, and discloses your personal information in connection with your use of DAS's websites, mobile and desktop applications, and any other applications that link to this Policy (collectively, the "App").
1. Information We Collect
- When the software is running, it may request your permission to access the memory card content, location services, microphone, camera and photo album. Such access will only be used for the purposes described in this Policy and is subject to your consent.
- We will only collect personal information that is necessary for the provision of our services or as required under applicable laws and regulations.
- When logging in to trade, the following information will be collected:
- The device name, system version, local IP, UUID, operator, and location information of the Apple mobile phone.
- The device name, device serial number, device type, system version, MAC address, local IP, network IP, IMEI, UUID, ICCID, location information, permission list, collection time and language type of the Android phone.
- The fingerprint information/Face ID saved on the phone.
For the avoidance of doubt, biometric authentication data (e.g. fingerprint or Face ID) is processed locally on your device and is not collected or stored by us.
- Personal information collected through account opening and other functions includes name, phone number, bank information, ID card information, face recognition and third-party account information.
- When the software crashes or usage problems occur, users can choose to upload the runtime log.
2. How We Use Your Information
- In accordance with the regulatory requirements, for customers entering the market through futures companies, we may collect and use device and technical information when you log in or use trading functions, in accordance with regulatory requirements.
- Through fingerprint information/Face ID, customers can enter transactions more quickly.
- By uploading operation logs, our company can locate and repair problems more timely and efficiently, and provide customers with better services.
- To provide, maintain, and improve the functionality, security, and performance of the software.
3. Sharing, Transfer, and Disclosure of Information
- Except in cases of our corporate restructuring, merger, or sale by our company, where we may transfer all personal information collected to relevant third parties, we will not provide, sell, rent, share, or trade your personal information with any unrelated third parties without your prior consent and in accordance with applicable laws, regulations, or mandatory administrative or judicial requirements.
- We will only publicly disclose your personal information under the following circumstances:
- Obtain your explicit consent or authorization in advance;
- According to the requirements of laws and regulations, mandatory administrative or judicial requirements;
- Directly related to national security and national defense security;
- Directly related to public safety, public health, and major public interests;
- Directly related to criminal investigation, prosecution, trial and judgment execution, etc.;
- Other situations stipulated by law.
4. Information Security
Keeping your personal information secure is important to us.
The Company uses various security technologies and procedures to prevent the loss, improper use, unauthorized reading or disclosure of information. We will protect the information you submit to us through widely accepted industry standards (e.g., firewalls, encryption) during data transmission and data retention. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, please understand that even if the company does its best to strengthen security measures, it cannot guarantee the absolute security of information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws and regulations. When your personal information is no longer required, we will take reasonable steps to securely delete or anonymize it.
6. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate or incomplete data.
- Withdraw consent (where processing is based on consent).
- Request deletion of your personal information.
Requests may be submitted using the contact details provided below.
7. Updates to This Policy
We may update this Policy from time to time. Any material changes will be notified through appropriate channels (e.g., App notifications or website announcements). Your continued use of the App after such updates constitutes your acceptance of the revised Policy.
